Enterprise Managed Services

Beyond "SERVICE" to Customer "SATISFACTION"

Getting the ERP/business application support organization structure right is critical for the application's long-term success

Is your organization getting the right level of attention from your application maintenance and support vendor?

Are your concerns heard and addressed immediately?

We at Blink are committed to provide 100% client satisfaction.

Blink’s EMS Foundation aligns IT with your business needs

Blink Consulting specializes in providing Enterprise Application Management and Maintenance services for your entire Oracle E-Business Application portfolio. We have a tight Balanced Scorecard methodology that defines the guiding principles that govern the services delivered by this practice.

Blink provides the quality focus, access to expertise and low-cost attributes that will help lower your overall IT Budget.

Our Service…


Our bundled approach will include broader sets of solutions that will comprise of maintenance, enhancements and testing.

Our Strength…


We can support your entire portfolio of Oracle Application. With our Global Deliver Center (GDC) we can provide support across multiple time zones.

Our Model…


We don’t believe in one size fits all approach; Our Flexible model takes into consideration your current team size, user base, application foot-print, business needs, your IT budget and most importantly your pain points.

Blink’s Integrated Global Delivery Model always provides clients with delivery alternatives integrated with a seamless management structure.

The various support execution options include:

  • On-site - at the client location
  • Off-site - at Blink e-delivery sites in US
  • Offshore - at our Global Development Center in Pune , India

We guarantee that we can

  • Reduce your total cost of ownership and Increase Productivity
  • Serve your business user faster, easier and more intelligently
  • Allow employees focus on strategic initiatives and not worry about day-to-day tasks
  • Avoid being driven by crisis of the day and constantly reacting to problems
  • Assist in Employing qualified resources
  • Relieve the pressure from your support organization who are always pressed to deliver more with fewer employees
  • Peace of Mind


Blink Consulting Value Proposition

  • Emphasize on a “Partnership” approach with the Client Team
  • Focus on execution driven by your vision
  • Efficient, Flexible and Scalable and accessible 24/7
  • Fixed-Fee Support and Maintenance Contract
  • Focus on Innovation – Continuous incremental improvement of practices
  • Optimize Systems Management and Support Processes by capturing adequate Business Rules for each Custom Object / Scheduled Jobs
  • Optimum Resource Model Usage – Flexibility in matching demand for service with supply of resources

Next Steps

We strongly encourage you to invite us for a “FREE” audit. At no cost or obligation, we’ll come on site to perform a complete Application Support Audit. Upon completion, we’ll give you a detailed report that will highlight Oracle standard features available but not used, tuning recommendation, and opportunities to reduce manual data entry, exposure to sensitive data, as well as provide recommendations on how to resolve these issues as quickly and inexpensively as possible.

Practices